Tag Archives : Crucial Conversations India

Caught in the Cross Fire

Dear Joseph, I have a great family that I love. Individually, I have rewarding relationships with my father, my mother, and my sister. But put the three of them together in a room and the results are explosive. Things seemed to come to a head this year when my sister spent the entirety of Mother’s [...]


Crucial Conversations Training

Crucial Conversations training | Vitalsmarts India

2013 was quite a year.  I stirred from a decent sized role into a role that was virtually doubly the scale.  That is twice the volume, twice the revenue and twice the personnel in comparison to my previous role. And twice the number of sticky problems and issues to be worked through. What I didn’t [...]

Crucial Conversations® Training Improves Customer Relations

Excel Polymers is the world’s largest merchant compounder of thermosetting elastomers or rubber technologies and products. Headquartered in Solon, Ohio, their mission is to be the technology leader in elastomer systems by offering their customers an innovative solution-based portfolio of products and services. [youtube_sc url="http://www.youtube.com/watch?v=b3MzaEaSLwo" title="Crucial%20Conversations%20Training"] The Opportunity John Quinn knew it was going to be different. The CEO [...]