Tag Archives : accountability skills training.


How to Manage Tech Teams: Four Unique Rules for Success

In 2015, The New York Times published a damaging exposé on the culture of tech-giant Amazon. The Times reported that among many abuses, employees were encouraged to “Tear apart one another’s ideas in meetings, toil long and late, …and [hold] standards that the company boasts are ‘unreasonably high.’” This unsavory report left many grateful they [...]

VitalSmarts Blog

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How to Raise Sensitive Issues During a Virtual Meeting

Hassan jammed a pencil eraser into his palm over and over to deal with his frustration. He was 80 minutes into a virtual meeting with counterparts from five other countries. A financial downturn had cut their revenue outlook dramatically. Those on the call had been tasked with taking 15% out of their cost structure, to [...]


Advice for the Parents of the Marshmallow Eaters

Dear David, I think many are familiar with the Marshmallow experiment to demonstrate the benefits of delayed rewards. Is there any corollary data that demonstrates that those challenged with delaying rewards (i.e. those who ate the marshmallow) also struggled with avoiding penalties? In other words, do those so inclined ALSO engage in little behaviors to [...]

David-Maxfield

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4 bad habits that can destroy your career

Good professional habits like dressing well or writing concise emails can separate great employees from good ones. Bad habits have an effect as well, but professionals are often unaware of their own shortcomings or how to change them, according to David Maxfield, bestselling author and workplace expert who holds a Ph.D. in psychology. “Poor habits [...]


4 Ways to Control Your Emotions in Tense Moments

Twenty-three years ago, one of my employees — I’ll call him Dale — asked for a private meeting. Dale was serious and bookish and had very strong opinions. His work was fastidious. He rarely socialized with colleagues, but he was impeccable in his commitments to others. And he was skilled at his job. As I [...]

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