Category Archives : Crucial Confrontation Training

Crucial Confrontation Training


How to Save a Sinking Ship

Dear David, I am one of several department chairs at a proprietary college. Since I have been here, we have had four people rotate in and out of the dean’s position; the most recent having been marched from the building yesterday. We have had every leadership style from overbearing micromanagement to completely oblivious apathy. When [...]

David-Maxfield

InsectCase

The Roi-Tan Cemetery

By Kerry Patterson When I was a little tyke, I loved insects. Sometimes I’d watch ants for hours as they hauled Lilliputian bundles down footprint valleys and up tennis-shoe mountains. On listless summer days, I’d crumble a Necco wafer over our front-porch deck and then sit back and watch as hundreds of tiny stevedores struggled [...]


The Roi-Tan Cemetery

  When I was a little tyke, I loved insects. Sometimes I’d watch ants for hours as they hauled Lilliputian bundles down footprint valleys and up tennis-shoe mountains. On listless summer days, I’d crumble a Necco wafer over our front-porch deck and then sit back and watch as hundreds of tiny stevedores struggled to carry [...]

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Changing Your Mind about a Job Offer

Q. Dear Crucial Skills, Some time ago, I rejected a perfectly good job offer. I now realize that I made the biggest mistake of my life. The line manager actually personally called me after the interview process to reassure me that he was very eager for me to join his team. Is it a good [...]