Category Archives : Organizational change


What To Do When Coworkers Monopolize Your Meetings

Dear David, I work at a university where there is significant group work in the form of meetings or committees. In some of these meetings, a few people have a significant and vocal opinion about every agenda item. Every single one, every single time. I’ve noticed that these opinionated individuals speak to the point of [...]

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What to Say When People Break Boundaries

Dear Steve, I recently built and moved into my dream home. My partner’s daughter has four very unruly children who do not respect my boundaries. How do I have the crucial conversation I need to have, so both my partner and his daughter understand that the children need to be taught to respect others and [...]


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The Roi-Tan Cemetery

  When I was a little tyke, I loved insects. Sometimes I’d watch ants for hours as they hauled Lilliputian bundles down footprint valleys and up tennis-shoe mountains. On listless summer days, I’d crumble a Necco wafer over our front-porch deck and then sit back and watch as hundreds of tiny stevedores struggled to carry [...]


The Importance of Intent

September 13, 2016   When I was twelve years old and William “Pop” Noonan first invited me to operate his corner grocery store while he spent his Saturdays running errands, I quickly accepted the job—and then repeatedly botched it. I took so many missteps that I’m sure he would have fired me were it not [...]

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