Category Archives : Change Anything Training


How to Manage Tech Teams: Four Unique Rules for Success

In 2015, The New York Times published a damaging exposé on the culture of tech-giant Amazon. The Times reported that among many abuses, employees were encouraged to “Tear apart one another’s ideas in meetings, toil long and late, …and [hold] standards that the company boasts are ‘unreasonably high.’” This unsavory report left many grateful they [...]

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How to Connect with an Aging Parent

Dear David, My husband struggles with how to engage in conversation with his mother. Mom doesn’t get out much and spends a lot of time with what we consider negative news. When we are together, she shares her opinions as facts. Often sweeping generalizations,”Kids today don’t learn anything in school,” or, “No one . . [...]


Be a good Actor

You’re Not A Good Enough Actor

In the early 1980s, I slowly transitioned from teaching MBA classes to designing corporate training programs. Surprisingly, with this change in focus, my design partners and I soon found ourselves in, of all places, Hollywood—not the glamorous version that produces dazzling movies, but the not-so-glamorous version that produces industrial videos. Here’s what took us to [...]


How to Broach a Difficult Topic?

  Dear Crucial Skills, As the mother of two adult children who are each very intelligent and gainfully employed, I try and stay out of their personal decisions. However, one of them started smoking during his high school years. The smoking has continued for almost twenty years. His father and I worry about his health [...]

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