Author Archives : ithelp_vitalblog

How to Make Crucial Conversations Part of Your Culture

Dear David, I work for a global manufacturing company. We are in the process of redefining our workplace culture and recognize that one of the key business behaviors we need to develop, at every level, is the ability to effectively have crucial conversations. What recommendations do you have for creating a workplace ‘movement’ that influences [...]

Corporate Culture


How to Save a Meeting That’s Gotten Tense

On March 30, 2017, Salt Lake County Mayor Ben McAdams stood in front of crowd of over 1,000 angry citizens. McAdams had recently floated the idea of situating a new homeless resource center in Draper, a city 20 miles south of Salt Lake City, Utah. What began as an orderly public meeting soon degenerated into [...]

The Best Career Advice Nobody Ever Gave

In the spring of 1952, Lydia, a woman who lived up the hill from our house, purchased the neighborhood’s first power lawn mower. Had the circus marched up 25th street while P. T. Barnum himself juggled flaming chainsaws, it would have drawn less attention. After all, Lydia was now packing a gas-powered, carbine action, rotary [...]


How to Confront a Liar

Dear Joseph, Do you have advice on how to confront a liar? Normal confrontation does not work as they just spin more lies. Signed, Being Spun Dear Being Spun, Do I know how to confront lying? Hey, I raised five teenagers. You’ve come to the right place! You wrote only two sentences, so please forgive [...]