Yearly Archives: 2014

Most Parents Fail at School – Related Crucial Conversations

According to a recent VitalSmarts’ study of 986 parents, three-fourths overestimate their effectiveness in helping their children navigate common school-related problems, including their child’s academic performance, discipline problems, and social issues like bullying. Yet when parents were asked about how they dealt with these issues in real life, thirty-five percent failed to raise key issues [...]

Parent Teacher Conference

The Science of Career Success

For the last twenty-plus years, we’ve studied the most influential and respected employees in more than 50 companies across dozens of industries. As we observed these people clamoring to climb the corporate ladder, we discovered a few startling trends. One of the most disconcerting: 87 percent of the employees we surveyed said they have bosses [...]



Communicating with Apathetic Teenagers

I just watched Joseph Grenny’s “How to Hold Those You Love Accountable” video and although I thought it was good, I would like to know how to deal with teenagers who don’t see things as clearly. Both kids in the example well up in tears and seem extremely mature in their response. What happens when [...]

Atoning for Past Mistakes | Vital Smarts

  Dear Vital Smarts,   I’ve recently taken the Crucial Conversations Training in an effort to improve my communication skills with my coworkers. However, I’ve been cautioned that I already burned a few bridges and that some of my coworkers are hesitant to work with me on projects. To be honest, I don’t really blame [...]