How to Forgive, Forget, and Move Forward

Dear David, How should I handle a very opinionated person who says things to me that are hateful and mean? This particular person is so opinionated that I could try giving my point of view until I’m blue in the face and they won’t hear a word I say. When I’ve tried expressing how their [...]

Forget and move forward

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Stop Enabling Gossip on Your Team

Originally Posted on Harvard Business Review – Stop Enabling Gossip on Your Team Every Friday, the CEO of a prominent tech company (I’ll call him Ken), gathers his troops in the courtyard of their campus for critical updates. The level of candor in these meetings is impressive but the most fascinating part — and what [...]


How to Deal with Delicate Family Issues

Dear Joseph, My sister is the executor of my parents’ estate. When my dad died last May, the estate went to my mom who is living with my sister. Recently, my sister helped my mom re-write her will. The new will leaves all of the acreage of my parents’ property and sole decision-making authority for [...]

Elderly Woman Paperwork

Behavioral Science Guys

One Simple Skill to Overcome Peer Pressure

  “If your best buddy jumped off a bridge, would you jump too?” Too often, the answer is yes. Patients die because nurses and doctors who know better go along with bad decisions. Planes crash because crew members go along with plans they know could kill them. Organizations fail because employees sit on their hands [...]


You Might Be the Reason Your Employees Aren’t Changing

Originally Posted on Harvard Business Review – You Might Be the Reason Your Employees Aren’t Changing   We all need a coach. Research we conducted at VitalSmarts shows that 97% of employees readily admit to having a “career-limiting habit” — some behavior that will forever hold them back, unless they can learn to change it. [...]

Employees Aren’t Changing